Privacy Statement

Moose Energy, located at Haagbeemd 69 5641NB Eindhoven The Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Contact details:

https://www.moose-energy.com
Haagbeemd 69 5641NB Eindhoven The Netherlands
+31(0)628848958

TAH Kok is the Data Protection Officer of Moose Energy He can be reached via info@moose-energy.com

Personal data that we process

Moose Energy processes your personal data because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:

First and last name
Date of birth
Address data
Phone number
E-mail address
IP address
Other personal data that you actively provide, for example in correspondence and by telephone
Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@moose-energy.com and we will delete this information.

For what purpose and on what basis do we process personal data

Moose Energy processes your personal data for the following purposes:

Handling your payment

Sending our newsletter and/or advertising brochure
To be able to call or e-mail you if this is necessary to carry out our services
To inform you about changes to our services and products

In addition, if you are from Europe, we note that we are processing your information in order to fulfill contracts we may have with you (for example, if you place an order through the site), or otherwise to pursue our legitimate business interests which are listed above.

Automated decision making

Moose Energy does not make decisions on matters that can have (significant) consequences for people based on automated processing. These are decisions taken by computer programs or systems, without involving a person (for example, an employee of Moose Energy).

How long we keep personal data

Moose Energy does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Newsletter / Mailing List - Until recipient cancels

Contact Form - Up to 6 months after request

Sharing personal data with third parties

Moose Energy only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Moose Energy does not use cookies or similar techniques.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please note that we are not responsible for such other websites or the privacy practices of third parties. We encourage you to be aware of this when you leave our website and to read the privacy statements of each website that may collect personal information.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Moose Energy and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@moose-energy.com.

To ensure that the request for inspection has been made by you, please request directly from an email address that is known to us or via the unsubscribed link in any correspondence.

This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Moose Energy would also like to point out that you have the option of submitting a complaint to the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Moose Energy takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@moose-energy.com